# Hospitality Sector Security Program

> From $35K · Compliance & GRC · https://cisomarketplace.services/services/hospitality-sector-security

Specialized security assessment for hotels, resorts, restaurants, and hospitality organizations, addressing the unique challenges of securing guest data, payment systems, property management systems, and physical-digital security convergence. Our assessment helps hospitality businesses protect guest privacy, ensure PCI compliance, and maintain operational continuity while delivering exceptional guest experiences.

## In scope

- Property management system security
- Payment card environment review
- Guest data protection assessment
- Physical security integration
- Smart room/IoT security
- Reservation system security
- Loyalty program data protection
- Third-party vendor assessment
- Staff security awareness evaluation
- Mobile app and kiosk security

## Deliverables

- Hospitality security assessment report
- PCI DSS compliance gap analysis
- Guest data protection framework
- Property management system security recommendations
- Physical-digital security integration plan
- Staff security procedures
- Vendor security management framework
- Implementation roadmap

## Tiers

### Essential Hospitality Security Assessment: $35K

One property (hotel, resort, restaurant site): property management system, payment card environment and guest data handling reviewed by interview, configuration review and one site walkthrough. Up to 5 vendors reviewed. PCI DSS gap analysis and roadmap.

Limits: locations 1, vendors 5

Includes:
- PMS and reservation system security review
- Payment card environment review with PCI DSS gap analysis
- Guest data protection assessment
- One on-site walkthrough
- Assessment report and implementation roadmap

Excludes:
- Smart room/IoT and physical-digital integration review
- Loyalty program and mobile app/kiosk review
- Penetration testing
- Formal PCI validation (SAQ sign-off, ROC)

### Comprehensive Hospitality Security Program: $65K

Up to 3 properties and up to 15 vendors. Adds smart room/IoT, physical-digital integration (locks, cameras, access control), loyalty program data, staff awareness evaluation and 1 guest mobile app plus kiosks. Delivers staff procedures and a vendor management framework.

Limits: locations 3, vendors 15, mobile apps 1

Includes:
- Everything in the single-property tier, across up to 3 properties
- Smart room/IoT security review
- Physical-digital security integration plan
- Loyalty program data protection review
- Staff security procedures and vendor security management framework

Excludes:
- VIP guest protection and privacy procedures
- Brand protection strategy
- Penetration testing of apps, kiosks and networks
- Remediation work

### Luxury Hospitality Security Framework: $95K

Up to 10 properties under one brand, up to 25 vendors and up to 2 guest apps. All standard-tier work plus VIP guest protection procedures, privacy controls for high-profile guests (records access, staff handling, discretion) and a brand protection plan.

Limits: locations 10, vendors 25, mobile apps 2

Includes:
- All standard-tier assessment areas across up to 10 properties
- VIP guest protection and privacy procedures
- Guest-record access and privacy control design
- Brand protection plan (impersonation, fraud, leak scenarios)
- Executive briefing for brand and property leadership

Excludes:
- Executive protection or physical guarding services
- Penetration testing
- Ongoing monitoring or managed services
- Portfolios above 10 properties (scoped separately)

## Terms

Starting price shown is the lowest published tier. A written proposal fixes scope, tier and price before anything is signed. Timeline is set in the SOW.

Scope this engagement: https://cisomarketplace.services/scope?service=hospitality-sector-security