05 Program pillar
Incident Response
When it's on fire, one team runs the whole response.
The problem
Detection tells you something's wrong. It doesn't run the response.
The moment a real incident fires, the questions come fast and from every direction: what's the blast radius, how did they get in, is it still spreading, what do we shut down, who do we legally have to notify and by when, and what do we tell the board? That's not a job for any single tool — it's a coordinated response across all of them.
And increasingly it's not optional: cyber-insurance carriers now require a named incident-response plan — often a retainer — as a condition of coverage. A documented IR capability is a procurement checkbox, not just a nice-to-have.
Why it's a pillar, not a feature
IR activates and coordinates every other arm.
Incident response can't live inside one capability because a real incident spans all of them at once. IR is the pillar that fires the others in sequence and keeps the whole response coherent:
AI-SOC — detect + reconstruct
The "oh shit" signal, the correlation into one incident, and the forensic timeline assembled from the brain as it unfolds — not weeks later under deadline.
PTaaS — why, and is it closed
Why did testing miss this? Re-run the exact vector to confirm the entry point, and verify the fix actually holds.
Compliance — the legal clock
Breach-notification obligations, regulatory timelines, and the audit-ready record of what happened and what was done.
Fractional CISO — incident commander
The accountable human running the response, making the containment calls, and talking to the board and the insurer.
How it runs
AI-assisted, human-led, partner-backed.
- 01
Playbook + retainer in place before anything happens
A documented IR plan mapped to your environment, satisfying your cyber-insurance requirement — and a retainer so the response starts immediately, not after a procurement cycle.
- 02
AI accelerates the first hour
Correlation, scoping, and forensic reconstruction happen at machine speed — the difference between "we think it started Tuesday" and a precise timeline in minutes.
- 03
Human commands the response
Containment decisions, legal/notification calls, and board communication are made by the incident commander. The gate is absolute — the AI never contains or shuts down on its own.
- 04
Named partner for boots-on-ground
When an incident exceeds what one operator should handle alone — large-scale forensics, litigation support, on-site work — we escalate to a named DFIR partner. Knowing the limit and having the relationship pre-built is the responsible posture.
The difference
The same brain that detected the incident reconstructs it, re-tests the entry point, and feeds the lesson back into detection — so the next one is caught faster.
Because IR shares the knowledge base with every other arm, the incident isn't a standalone fire drill — it's a coordinated response that closes the loop and makes the whole program smarter.
Honest limits
What it is and isn't.
Honest limit
Not a 24/7 standing IR army
AI provides the always-on detection and acceleration; serious incidents escalate to a named partner for scale. We're honest about where one operator's reach ends.
Honest limit
The human commands, always
Containment, isolation, and shutdown decisions are human-made. Autonomous response without a human in an active breach is how you cause a second outage.
Honest limit
A retainer, not a guarantee of outcome
We run the response well and fast; we don't promise zero damage. Insurance covers the loss — we minimize it and prove it was handled correctly.
Honest limit
Legal counsel is yours
We coordinate the compliance/notification clock and produce the record; your attorney makes the legal calls. We don't practice law.
Buy it à la carte
Services in this pillar
Each can be scoped on its own, before or without the full program.
Incident Response Readiness & Tabletop Exercise
Comprehensive incident response assessment and tabletop exercise designed to validate your organization's IR preparedness through focused policy review, stakeholder coordination validation, and scenario-based team exercises. Our specialized approach combines industry-standard IR maturity assessment with practical tabletop simulations to enhance your incident response capabilities, team coordination, and regulatory compliance readiness.
SOC Maturity & Incident Response Assessment
Comprehensive evaluation of your organization's Security Operations Center (SOC) capabilities and incident response readiness. Our assessment examines detection coverage, response procedures, team capabilities, and technology effectiveness to identify gaps in your security operations and provide a roadmap for enhanced threat detection and response capabilities.
Advanced Threat Hunting Program
Proactive threat hunting service combining machine learning, behavioral analytics, and expert analysis to identify sophisticated threats and establish continuous hunting capabilities.
DR/IR/BCP Trifecta Tabletop Exercise
Comprehensive multi-scenario tabletop exercise program that integrates Disaster Recovery, Incident Response, and Business Continuity Planning into a unified preparedness assessment. Our specialized approach tests your organization's ability to handle cascading incidents that impact technology infrastructure, security operations, and business operations simultaneously, providing a holistic view of organizational resilience and cross-functional coordination capabilities.
Cryptocurrency Recovery Service
Professional assistance in recovering lost or inaccessible cryptocurrency assets, including wallet recovery, seed phrase reconstruction, and hardware wallet troubleshooting.
NFT Asset Recovery & Analysis
Specialized service for recovering compromised or lost NFT assets and analyzing NFT-related smart contracts for security vulnerabilities.
Incident Response Readiness Program
For organizations that need to show — to a board, a customer or a cyber insurer — that they are ready for an incident, without paying for a full response retainer. The program builds or refreshes the incident response plan, runs a tabletop every year, keeps contact trees and playbooks current, and holds prepaid responder hours that convert to proactive work if unused. It is the step below the Incident Response Retainer, which adds contractual response SLAs.
Disaster Recovery Assessment & Planning
Comprehensive evaluation of your organization's disaster recovery capabilities and recovery readiness through thorough analysis of current DR plans, infrastructure assessment, and recovery objective validation. Our specialized approach combines vulnerability identification with practical recovery solutions to enhance your organization's resilience against cyberattacks, natural disasters, and system failures.
Malware Analysis Services
Specialized security service providing in-depth analysis of suspected malware to understand capabilities, behavior, and impact. Our expert analysis combines static, dynamic, and memory forensics techniques to identify indicators of compromise, attribution details, and remediation strategies.
Business Continuity Assessment
Comprehensive evaluation of your organization's business continuity planning, capabilities, and readiness to maintain critical operations during disruptions. We assess operational resilience, recovery strategies, and provide actionable recommendations to enhance your continuity posture.
Digital Forensics Readiness Assessment
Comprehensive evaluation of your organization's ability to collect, preserve, and analyze digital evidence following security incidents. Our assessment examines logging configurations, evidence collection processes, and forensic capabilities to ensure your organization can support investigations, legal proceedings, and regulatory requirements.
Disaster Recovery Assessment
Comprehensive evaluation of your organization's disaster recovery capabilities, testing recovery procedures, and ensuring business continuity in the event of catastrophic incidents or outages.
Ransomware Readiness Assessment
Evaluate your organization's ability to prevent, detect, and recover from sophisticated ransomware attacks. Our assessment identifies critical gaps in ransomware defense and provides a clear roadmap for enhancing resilience.
Security Automation & Orchestration Assessment
Comprehensive evaluation of your organization's security automation capabilities and integration with security workflows. Our assessment analyzes your current security orchestration, automation, and response (SOAR) implementation, identifies opportunities for enhanced efficiency, and provides a roadmap to accelerate threat response through optimized automation.
Tabletop Exercises Program
Structured, facilitated simulations of cybersecurity incidents designed to test your organization's incident response capabilities, processes, and decision-making. Our exercises create realistic scenarios to identify gaps, improve coordination, and enhance your incident response effectiveness.
Rather build it yourself?
The Incident Response Operating System
One room, one clock, and 90% of the hardest choices already made — built on NIST 800-61 Rev. 3, with the offline runbook, the notification clocks and a ready-to-run tabletop.
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